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Termes and Conditions

T.&C.S.U.

Overview

This website is operated by https://www.duqueine.com. On this site, the terms “we”, “our” and “us” refer to https://www.duqueine.com. https://www.duqueine.com provides this website, including all information, tools and services available from this site to you, the user, subject to your acceptance of all terms, conditions, policies and notices stated here.

By visiting this site and/or purchasing one of our products, you engage in our “Service” and agree to be bound by the following terms and conditions (“General Terms and Conditions of Sale”, “General Terms and Conditions of Sale and Use”, “Terms”), including additional terms, conditions and policies referenced herein and/or available by hyperlink. These General Terms and Conditions of Sale and Use apply to all users of this site, including, without limitation, users who browse the site, vendors, customers, merchants, and/or content contributors.

Please read these General Terms and Conditions of Sale and Use carefully before accessing or using our website. By accessing or using any part of this site, you agree to be bound by these General Terms and Conditions of Sale and Use. If you do not agree to all the terms and conditions of this agreement, then you must not access the website or use the services offered on it. If these General Terms and Conditions of Sale and Use are considered an offer, acceptance is expressly limited to these General Terms and Conditions of Sale and Use.

Any new features or tools that are added to this store in the future will also be subject to these General Terms and Conditions of Sale and Use. You can review the most current version of the General Terms and Conditions of Sale and Use at any time on this page. We reserve the right to update, change or replace any part of these General Terms and Conditions of Sale and Use by posting updates and/or changes to our website. It is your responsibility to check this page regularly to see if any changes have been made. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on the website https://www.duqueine.com.

Article 1 – Terms of use of our online store

By agreeing to these General Terms and Conditions of Sale and Use, you represent that you have reached the age of majority in your country, state or province of residence, and that you have given us your consent to allow any minor under your responsibility to use this website.

The use of our products for any illegal or unauthorized purpose is prohibited, and you must not, in the course of using the Service, violate the laws of your jurisdiction (including but not limited to copyright laws).

You must not transmit worms, viruses or any other code of a destructive nature.

Any breach or violation of these General Terms and Conditions of Sale and Use will result in the immediate termination of your Services.

Article 2 – General conditions

We reserve the right to refuse access to the services to anyone at any time, for any reason whatsoever.

You understand that your content (excluding your credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks and secured via the SSL protocol.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without our prior express written permission.

The headings used in this agreement are included for your convenience and will not limit or otherwise affect these Terms.

Article 3 – Accuracy, completeness and timeliness of information

We are not responsible if information available on this site is not accurate, complete or current. The content on this site is provided for general information only and should not be relied upon or used as your sole basis for making decisions without consulting more accurate, more complete and more up‑to‑date sources of information. If you decide to rely on the content presented on this site, you do so at your own risk.

This site may contain certain historical information. Historical information, by its nature, is not current and is provided for reference only. We reserve the right to modify the content of this site at any time, but we have no obligation to update the information on our site. You agree that it is your responsibility to monitor changes to our site.

Article 4 – Changes to the Service and prices

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content of the Service) without notice and at any time.

We will not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

Article 5 – Products or services (as applicable)

Certain products or services may be available exclusively online on our website. These products or services may have limited quantities and may only be subject to returns or exchanges in accordance with our Return Policy.

We have made every effort to display as clearly as possible the colors and images of our products that appear in our store. We cannot guarantee that your computer screen’s display of any color will be accurate, depending on its calibration.

We reserve the right, but are not obligated, to limit the sales of our products or services to any person, or in any geographic region or jurisdiction. We may exercise this right on a case‑by‑case basis. We reserve the right to limit the quantities of any product or service that we offer. All product descriptions and product prices are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer of service or product made on this site is void where prohibited by law.

We do not warrant that the quality of any products, services, information, or other merchandise that you have obtained or purchased will meet your expectations, nor that any errors in the Service will be corrected.

Article 6 – Accuracy of billing and account information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, reduce or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or from the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we modify or cancel an order, we may attempt to notify you by contacting the email and/or billing address/telephone number provided at the time the order was placed. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more details, please review our Return Policy.

Article 7 – Optional tools

We may provide you with access to third‑party tools over which we do not monitor or have any control or influence.

You acknowledge and agree that we provide access to such tools “as is” and “as available”, without any warranties, representations or conditions of any kind and without any endorsement. We shall have no legal liability arising from or relating to your use of optional third‑party tools.

If you use the optional tools offered on the site, you do so at your own risk and discretion, and you should review the terms on which these tools are provided by the relevant third‑party provider(s).

We may also, in the future, offer new services and/or features on our site (including new tools and resources). These new features and services will also be subject to these General Terms and Conditions of Sale and Use.

Article 8 – Third‑party links

Certain content, products and services available through our Service may include materials from third parties.

Third‑party links on this site may direct you to third‑party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of such sites, and we do not warrant and will not have any liability or responsibility for any third‑party content, websites, products, services or other materials available on or from such third‑party sites.

We are not responsible for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with these third‑party websites. Please read the third‑parties’ policies and practices carefully and make sure you understand them before you engage in any transaction. Complaints, claims, concerns or questions regarding third‑party products should be directed to those third parties.

Article 9 – Comments, suggestions and other user submissions

If, at our request, you submit specific content (for example, to enter contests), or if, without a request from us, you send creative ideas, suggestions, proposals, plans or other materials, whether online, by email, by mail, or otherwise (collectively, “comments”), you grant us the right, at any time and without restriction, to edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you send to us. We are and shall be under no obligation (1) to maintain the confidentiality of any comments; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine, in our sole discretion, to be unlawful, offensive, threatening, abusive, defamatory, pornographic, obscene or otherwise objectionable, or that infringes any intellectual property or these General Terms and Conditions of Sale and Use.

You agree that your comments will not violate any third‑party right, including copyright, trademarks, privacy, personality, or other personal or proprietary rights. You also agree that your comments will not contain unlawful, defamatory, offensive or obscene material, nor will they contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone you are not, or otherwise mislead us and/or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.

Article 10 – Personal information

The submission of your personal information on our store is governed by our Privacy Policy.

Article 11 – Errors, inaccuracies and omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, delivery times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate, at any time and without prior notice (including after you have placed your order).

We are not obligated to update, amend or clarify information in the Service or on any related website, including but not limited to pricing information, except as required by law. No specified update or refresh date in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.

Article 12 – Prohibited uses

In addition to the prohibitions set forth in the General Terms and Conditions of Sale and Use, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any regional ordinance or any international, federal, provincial or state regulations, rules or laws; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of third parties; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that could affect the functionality or operation of the Service or of any related, independent website, or of the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl or scrape (or any other resource); (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of our Service, any other website, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

Article 13 – Disclaimer of warranties and limitation of liability

We do not guarantee or represent in any way that your use of our Service will be uninterrupted, timely, secure or error‑free.

We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.

You agree that, from time to time, we may remove the Service for indefinite periods of time or cancel the Service at any time, without prior notice to you.

You expressly agree that your use of the Service, or your inability to use it, is at your sole risk. The Service and all products and services delivered to you through the Service are (except as expressly stated by us) provided “as is” and “as available” for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title and non‑infringement.

In no case shall https://www.duqueine.com, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers and licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether in contract, tort (including negligence), strict liability or otherwise, arising from your use of any service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, our liability shall be limited to the maximum extent permitted by law.

Article 14 – Indemnification

You agree to indemnify, defend and hold harmless https://www.duqueine.com, our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these General Terms and Conditions of Sale and Use or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

Article 15 – Severability

In the event that any provision of these General Terms and Conditions of Sale and Use is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed to be severed from these General Terms and Conditions of Sale and Use; such determination shall not affect the validity and enforceability of any other remaining provisions.

Article 16 – Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These General Terms and Conditions of Sale and Use are effective unless and until terminated by either you or us. You may terminate these General Terms and Conditions of Sale and Use at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these General Terms and Conditions of Sale and Use, we may also terminate this agreement at any time without prior notice and you will remain liable for all amounts due up to and including the date of termination, and/or we may deny you access to our Services (or any part thereof).

Article 17 – Entire agreement

Our failure to exercise or enforce any right or provision of these General Terms and Conditions of Sale and Use shall not constitute a waiver of such right or provision.

These General Terms and Conditions of Sale and Use or any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the General Terms and Conditions of Sale and Use).

Any ambiguities in the interpretation of these General Terms and Conditions of Sale and Use shall not be construed against the drafting party.

Article 18 – Governing law

These General Terms and Conditions of Sale and Use, and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws in force at 17 rue Pierre Subleyras 30700 UZES, France.

Article 19 – Changes to the General Terms and Conditions of Sale and Use

You can review the most current version of the General Terms and Conditions of Sale and Use at any time on this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these General Terms and Conditions of Sale and Use by posting updates and changes to our site. It is your responsibility to visit our site regularly to check for changes. Your continued use of or access to our site after any changes to these General Terms and Conditions of Sale and Use are posted constitutes acceptance of those changes.

Article 20 – Contact information

Questions regarding the General Terms and Conditions of Sale and Use should be sent to us at contact@duqueine.com.

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